Residential Price Increase April 2025
Dear Valued Customer,
We sincerely appreciate the trust and loyalty you have shown in all of us here at Superior Waste Services. Our locally owned and operated Company has dedicated itself to maintaining the Superior name as a hallmark for quality, respect, and cost-effective services. Our Families and team work very hard every day to meet the service expectations of our customers, even when it requires effort beyond the norm.
Unfortunately, in the last two years we are facing challenges in several areas that have led to this letter. Our disposal site has recently increased the fees to dispose of your material for the second time in the last two years and the costs of the equipment we use to service you have continued to rise.
Most importantly though, after searching for some time, we have finally recruited a team of exceptional people to help our families provide you the quality service you have come to expect from us.
In order to keep the type of men and women you want to see in our trucks or want to help you when you call, we need to offer them the pay and benefits that they deserve – so that you receive the type of service that you deserve.
Raising prices is one of the most difficult decisions a business owner ever has to make. For years we have worked so hard to gain your trust and build our customer base. We appreciate this now more than ever. However, maintaining a strong workforce to take care of your needs and having the resources available to deliver on your expectations, continues to be difficult and significantly more expensive.
Therefore, effective April 1st, 2025, you will notice a small increase of .70 cents a week ($3 total) in your trash and recycling service fees to cover these rising expenses. Please understand, 100% of this request is simply to offset the increases in our costs of operations and to help us maintain a viable Family business that will be here for you for years to come.
We all here at Superior thank you very much for your loyalty and patronage – which never goes unappreciated!
Very Gratefully Yours,
The Puorro and Decker Families